May 5, 2020
We hope this letter finds you and your family well and in good health. We will be re-open our practice on Monday, May 11, 2020. Our community has been through a lot over the last two months, I know all of us are looking forward to resuming our normal routines.
While many things have changed, one thing has remained the same: we are committed to your safety and wellbeing. That always has and will continue to be our commitment to you.
Infection control has always been a top priority for our practice, you have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new guidelines issued. We do this to make sure that our infection control procedures are current.
You will see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
- Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions
again when you are in the office.
- We ask that you wear a mask into the office, If you have your own face mask (cloth or disposable) please wear it, if you don’t one will be provided.
- We have hand sanitizer that we will ask you to use when you enter the office. You will find some in the reception area and other places in the office for you to use as needed.
- You may see that our waiting room will no longer offer magazines, coffee/snack station, etc, since those items are difficult to clean and disinfect.
- Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
- We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of
patients in the reception area at any one time.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 919-468-6410 (if you get voicemail please leave a message and know that we will call you back soon as we can).
Thank you for being our patient. We value your trust and loyalty and
look forward to welcoming back our patients, neighbors and friends.
Paul Kazmer DMD, MS & team